Reviewed · SANTANA
East Tour – Santana
Madeira’s eastern side packs high peaks, old forest, sea cliffs, traditional villages, and volcanic rock into one busy day. This East Tour to Santana gives you a useful first look at places that are hard to connect by public transport, from Pico do Arieiro at 1,818 meters to the eastern tip at Ponta de São Lourenço.
I like two things here: the route covers a remarkable amount of ground for about $50.46, and the stops are varied rather than repeating the same viewpoint. Guides such as Bruno, Oscar, and Eduardo have also earned strong praise for safe driving, plant knowledge, humor, and clear commentary.
The main caution is the weather. Thick fog can erase the reason for visiting Pico do Arieiro, while the small minibus may feel cramped, especially for anyone with mobility concerns. The company can change the route in poor weather, but the mountain stop may still be disappointing if visibility is bad.
In This Review
- Key points to know before booking
- A full day from Funchal to eastern Madeira
- Pico do Arieiro: spectacular when the clouds cooperate
- Ribeiro Frio and the Laurissilva Forest
- Miradouro do Guindaste and the north coast
- Santana: traditional houses and the day’s lunch break
- Miradouro da Portela and the Eagle’s Nest massif
- Ponta de São Lourenço: Madeira’s eastern edge
- Machico and the final look at Madeira’s past
- What the $50.46 price really gives you
- Weather, driving, and comfort concerns
- Who will enjoy this East Madeira day
- Should you book the Santana East Tour?
- FAQ
- How long does the East Tour to Santana last?
- What time does the tour start?
- Where does the tour start and finish?
- Is pickup available?
- What language is the tour offered in?
- How many people can join the tour?
- Is lunch included?
- Are entrance fees included?
- Can the route change because of weather?
- What is the cancellation policy?
Key points to know before booking
- Pico do Arieiro reaches 1,818 meters: Clear weather can bring a sea of clouds and wide island views, but fog can make the stop nearly pointless.
- Ribeiro Frio includes an optional forest walk: The Vereda dos Balcões takes about 23 minutes each way when conditions allow, with an entrance fee not included.
- Santana is the lunch and culture stop: You get about 90 minutes to see the straw-roofed houses and eat at your own expense.
- The minibus holds up to 16 people: A group of 15 has been reported, so this is not a private or spacious tour.
- Guides can make a big difference: Bruno, Oscar, and Eduardo have each been praised for their commentary and care, though one very poor guide experience is also recorded.
- The price covers a full eastern circuit: Pickup in Funchal and Caniço is included, while some entrance fees, lunch, and pickup outside those areas cost extra.
A full day from Funchal to eastern Madeira

The tour begins at 9 a.m. in Funchal and returns to the same meeting point after roughly eight hours. Pickup is offered, which removes the hassle of arranging buses or renting a car for Madeira’s steep and winding roads.
You travel in a minibus with a maximum group size of 16. That is small enough for a more personal feel than a large coach, but it does not guarantee elbow room. One group had 15 people in the vehicle and found it comfortable enough for the driving, while another found the van very cramped.
That difference matters. If you like a social group outing and want a guide to handle the roads, this format works well. If you need extra legroom, have mobility issues, or dislike long stretches in a confined vehicle, ask about the vehicle and pickup arrangements before paying.
The listed language is English. On some departures, commentary has also been given in French and Portuguese. Guide quality varies, as it can on any shared excursion, but Bruno has been singled out for safe and comfortable driving, Oscar for his grasp of Madeira’s plants, and Eduardo for being punctual and helpful.
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Pico do Arieiro: spectacular when the clouds cooperate

Pico do Arieiro is the highest point on this tour and Madeira’s third-highest peak, rising to 1,818 meters. It is also the island’s highest major summit accessible by car, which makes it a practical way to see high mountain country without committing to a long hike.
Give this stop a clear day and it can be the visual centerpiece of the outing. You might look down on a sea of clouds, or see a broad sweep of Madeira’s rugged interior. The viewing area offers a sense of the island’s steep volcanic structure, with ridges and peaks dropping away in every direction.
The scheduled stop is only 30 minutes. That is enough for photos and a quick look, but not enough for a serious mountain walk. The ticket cost is not included, so check the current entrance arrangements when booking.
Here is the important practical point: Pico do Arieiro is highly weather dependent. Madeira can have sunshine at the coast and thick cloud high above. One poor experience involved a completely fogged-in summit and a long drive up and down with no useful view. The criticism is fair. If the summit is buried in cloud, two hours of road time can feel wasted.
The company says it may change the route according to weather conditions, and poor weather can lead to cancellation, a new date, or a full refund. Still, conditions can shift during the day. If mountain views matter most to you, check the forecast and ask whether the summit stop is expected to go ahead.
Ribeiro Frio and the Laurissilva Forest

From the high summit, the tour continues to Ribeiro Frio, a small place set in a lush valley within Madeira’s Laurissilva Forest. This native forest is one of the island’s defining natural areas, and the change from exposed mountain rock to thick green woodland gives the day welcome variety.
The planned stop lasts about 30 minutes. When weather and timing allow, you can take the short Vereda dos Balcões walk. A useful detail from one outing is that the walk took about 23 minutes to reach the end, with a quicker return. That makes it a manageable add-on, but you should not treat the stop as a long hiking excursion.
The walk has an entrance fee that is not included. It may also be skipped because of rain or other weather conditions. Ask the guide early in the day if the path is open and how much time you will have. If visibility is good, walking to the viewpoint is worthwhile. If the weather is poor, you may prefer to spend the limited time seeing the village and forest surroundings.
Ribeiro Frio also has a fish nursery that you can visit for an additional fee. The tour does not include every admission, so bring room in the budget if you want to do both the walk and the nursery.
Oscar received especially warm praise for identifying Madeira’s plants. That sort of guide adds real value here. A forest stop can otherwise become a quick photo break, while plant names and local details help you notice what makes this part of Madeira different.
Miradouro do Guindaste and the north coast

The Miradouro do Guindaste is a 30-minute coastal viewpoint with views across valleys and toward the Eagle’s Nest massif. It is a good counterpoint to Pico do Arieiro because the scenery shifts from high mountain air to steep coastal country.
The stop is free, and there is no planned walk or admission charge. You get time to look, photograph, and listen to the guide before moving on. The short duration keeps the tour moving, although it can feel rushed if you want to linger at every viewpoint.
Madeira rewards this kind of contrast. The island is not large, but its mountains create sharp changes in scenery over short distances. A day that includes both a 1,818-meter summit and a sea-facing overlook gives you a better sense of the island than a string of similar roadside stops.
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Santana: traditional houses and the day’s lunch break
Santana receives the longest stop, about one hour and 30 minutes. That is sensible because it combines the cultural focus of the tour with lunch.
The town is known for its traditional houses with triangular roofs covered in straw. These distinctive homes are among Madeira’s best-known symbols, and Santana gives you a chance to see the building style up close rather than only in a photograph.
Use the time at your own pace. You can look around the town, photograph the houses, and have lunch. Food is not included, so the final cost depends on where and what you choose to eat. The long break is also useful after several short viewpoints, especially if the roads have left you ready to stretch your legs.
Several strong assessments of the tour describe lunch as good value, but no fixed restaurant or meal is specified. Do not assume that a particular menu or table reservation is part of the package. The safe expectation is free time for lunch at your own expense.
Santana is also one of the stops where a guide’s local explanation can add something beyond photographs. The houses are easy to recognize, but their design makes more sense when connected to Madeira’s older rural culture and practical building traditions.
Miradouro da Portela and the Eagle’s Nest massif

The Miradouro da Portela is another 30-minute viewpoint. From here, you can look toward Faial, Porto da Cruz, and the Eagle’s Nest massif.
This is a classic short stop: no admission fee, limited time, and a strong reason to keep your camera ready. The view helps you understand the scale of the eastern valleys and the relationship between inland peaks and the coast.
If the day is running behind schedule, this is the sort of place where the stop may feel brief. One criticism of the excursion was that the listed times were not always followed. Shared day tours often adjust to road conditions, weather, and the pace of the group, so do not book this expecting every 30-minute block to run like a train timetable.
Ponta de São Lourenço: Madeira’s eastern edge
Ponta de São Lourenço is the easternmost part of Madeira and has a distinct character. Its rock formations and vegetation differ from the forested interior, making it another worthwhile change of scene.
The tour allows about 30 minutes here. That is enough for a viewpoint visit and photographs, but not for the full walking experience associated with the peninsula. The description does not promise a long hike, so plan on a short stop rather than a trail day.
This is a place where expectations matter. If you want to walk far along the peninsula, you need a separate outing with more time. If you want a quick look at Madeira’s eastern extremity as part of a larger circuit, the stop fits well.
No admission fee is listed for this stop. Weather can affect how much you see, but unlike Pico do Arieiro, the appeal here is not based only on a high-elevation panorama.
Machico and the final look at Madeira’s past
Machico is the final scheduled stop and lasts about 30 minutes. It sits in a broad valley and is associated with the first Portuguese settlement on Madeira in 1419.
The stop provides a town-based finish after the mountain and coastal viewpoints. You get a chance to see a settled valley rather than only natural scenery, though half an hour is a short time for a detailed visit.
Machico works best as a brief orientation stop. If you want museums, a slow meal, or extended time in town, plan to return separately. The tour’s strength is its range, not deep exploration of each place.
What the $50.46 price really gives you
At about $50.46 per person, this is good value if you want a broad introduction to eastern Madeira without renting a car. You get transport, a driver-guide, and seven stops over approximately eight hours. The route would be tiring to organize independently in one day, particularly on mountain roads.
The price does not include lunch, Pico do Arieiro admission, the Vereda dos Balcões entrance, or the fish nursery. Those extras are not unreasonable, but they mean you should not treat the advertised price as the entire day’s budget.
Value also depends on your priorities. You are paying for access and coverage more than long visits. Most stops last 30 minutes, with 90 minutes in Santana. That is enough to collect a strong first impression and decide where you want to return, but not enough to know every place in depth.
The high overall score, 4.5 out of 5 from 29 ratings, and 90 percent recommendation rate suggest that the basic formula works well for many people. At the same time, the very low scores point to real risks: cramped seating, inconsistent driving or guide behavior on one departure, and poor planning around fog at Pico do Arieiro.
Weather, driving, and comfort concerns
Madeira’s roads are part of the reason this tour is useful, and part of the reason comfort varies. A skilled driver can make the mountain sections feel calm and controlled. Bruno, in particular, was praised for driving brilliantly and keeping the ride comfortable despite the terrain.
But one negative account describes fast driving and an unpleasant guide. The company says it addressed that complaint. I would still treat guide quality as a meaningful variable on a shared tour, especially when you spend much of the day together.
The minibus has a maximum of 16 people, not a guaranteed number for every departure. It may be fine for you, but anyone with disability issues or a need for extra space should contact DG-Travel before booking. The general policy says most people can participate and service animals are allowed, but that does not answer every question about seating, steps, or mobility equipment.
Pickup is available in Funchal and Caniço. If your accommodation is outside those areas, pickup and drop-off cost is available on request. Confirm the exact meeting point, especially if you are arriving by cruise ship. One departure involved people walking about two kilometers to follow meeting-point instructions, while others were collected directly at the cruise terminal.
Free cancellation is available up to 24 hours before the start time for a full refund. Cancellations or changes inside that window are not refunded. If poor weather or an insufficient number of bookings causes the company to cancel, you are offered another date, another experience, or a full refund.
Who will enjoy this East Madeira day
I would choose this tour if you have limited time in Madeira and want to see the island’s eastern highlights in one organized day. It suits first-time visitors, solo visitors, couples, and anyone who prefers not to drive steep roads.
It is also a good fit if you want a guide to connect the scenery. Oscar’s plant knowledge and the multilingual commentary offered by some guides show how much the day can improve when the driver explains what you are seeing.
I would hesitate if your main goal is hiking. The forest walk is short and weather dependent, while Ponta de São Lourenço receives only 30 minutes. A dedicated walking tour would suit you better.
I would also think twice if you need a roomy vehicle or precise timing. This is a busy route with many short stops, not a relaxed private tour. And if Pico do Arieiro is the main reason you are booking, check the forecast closely and ask how the company handles heavy fog.
Should you book the Santana East Tour?
Book it if you want strong coverage for a modest price and understand that each stop is a snapshot. The route gives you mountain views, native forest, traditional Santana houses, coastal cliffs, eastern rock formations, and Machico in a single day.
Do not book it expecting a private vehicle, a long hike, included meals, or guaranteed clear views from Pico do Arieiro. Confirm pickup, vehicle comfort, language, and the weather plan before you go.
For many people, this is a practical way to get their bearings on eastern Madeira. Afterward, you can return on your own to the viewpoint or walking trail that deserves more time.
FAQ
How long does the East Tour to Santana last?
The experience lasts approximately eight hours.
What time does the tour start?
The scheduled start time is 9 a.m.
Where does the tour start and finish?
It starts in Funchal, Portugal, and ends back at the meeting point.
Is pickup available?
Pickup is offered in Funchal and Caniço. For accommodation outside those areas, the pickup and drop-off price is available on request.
What language is the tour offered in?
The tour is offered in English. Some departures have also included commentary in French and Portuguese.
How many people can join the tour?
The tour has a maximum of 16 participants.
Is lunch included?
No. Lunch in Santana is not included in the tour price.
Are entrance fees included?
No. Entrance fees for Pico do Arieiro, the Vereda dos Balcões walk, and the fish nursery are not included. The other listed stops have free admission.
Can the route change because of weather?
Yes. The company may change the route depending on weather conditions. The experience requires good weather, and a cancellation for poor weather may result in another date or a full refund.
What is the cancellation policy?
You can cancel up to 24 hours before the start time for a full refund. Cancellations or changes made less than 24 hours before the start time are not refunded.
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